Don't Mention The Nail - Just Listen

Have you ever had a performance conversation with a team member where you felt that there was a very obvious solution?

Have you ever wanted to just 'give the answer' so that you can move forward?

Have you ever felt frustrated that the team member couldn't see the same solution as you?

In order for the issue to be resolved, it may sometimes be better to just listen... however difficult that maybe. Once the team member feels that they have been heard, that a quick fix isn't just imposed on them, it may be more likely that you will be able to agree on a way forward...